FAQs & Troubleshooting
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128 Results
- 1Does NC-2200w work with Windows Vista?
- 2The printed letters are slanted, positioned incorrectly.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 5I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 6I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 7Cannot print after a Windows 10 update (June 2020)
- 8Functions supported in the Windows 7 built-in drivers
- 9Can I use non-Brother or third party supplies with the Brother machine?
- 10I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 11I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 12Change the printer driver settings (Windows/macOS)
- 13The paper is skewed when it's printed.
- 14The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 15What is UPnP and SSDP?
- 16Printouts have wrinkles or creases.
- 17What can happen if the wrong paper is used in your machine.
- 18What is the recommended paper?
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20What driver package format is supported by my Linux distribution?
- 21Delete print jobs from the print queue.
- 22The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 23How to identify your Operating System (OS).
- 24The printer status is Offline or Paused.
- 25Windows 7 Support Information
- 26When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 27The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 28Can I print using the IPP protocol on Windows XP?
- 29What are the expected yields of the consumables?
- 30How do I factory reset the print server?
- 31What is the BRAdmin Professional software used for?
- 32How do I change the print server password?
- 33Vertical black lines appear on the printout.
- 34I cannot install the driver when using the Driver Install Tool. (Linux)
- 35Paper size settings are unavailable when I print from OpenOffice (Linux)
- 36I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 37Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 41When printing with monochrome laser printer, the print position shifts. (Linux)
- 42What is the Network Shared printing?
- 43Can I print from or scan to Android™ Smartphone?
- 44I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 45Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 46Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 47There is no jammed paper in the machine, but still the Paper LED is ON or Flashing.
- 48I updated the Web BRAdmin and cannot enable the logging function.
- 49I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 50What kind of paper can I use?