FAQs & Troubleshooting
![]() |
Popular |
148 Results
- 1I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 2JAM DUPLEX
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4JAM REAR
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 7NO PAPER T1
- 8Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 9The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 10Can I print from or scan to Android™ Smartphone?
- 11MANUAL FEED
- 12TONER LOW
- 13The printer prints unexpectedly or it prints garbage data.
- 14JAM INSIDE
- 15JAM TRAY 1
- 16Curl or wavy
- 17REPLACE TONER
- 18Page skewed
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Can I use AirPrint with my Brother machine?
- 21The printer status is Offline or Paused.
- 22What is the recommended paper?
- 23REPLACE DRUM
- 24I cannot install Brother drivers on Debian 10 or later (Linux)
- 25Delete print jobs from the print queue.
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27DRUM STOP
- 28Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 29Curled
- 30In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 31PRINT OVERRUN
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 35FUSER ERROR
- 36NO TONER
- 37DRUM END SOON
- 38Wrinkles or creases
- 39SERVICE CALL
- 40Print on labels and envelopes from the manual feed slot.
- 41"Offline" appears on the Status Monitor.
- 42Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 43Uninstall the drivers. (Mac OS X 10.5)
- 44Cannot print after a Windows 10 update (June 2020)
- 45Download a file from the "Downloads" section and save it to Windows 8 computer.
- 46How to identify your Operating System (OS).
- 47What is Toner Continue Mode?
- 48DUPLEX DISABLED
- 49Print on both sides of paper (Auto 2-sided/Duplex Printing for Mac OS X 10.4.11 or later users).
- 50Can I print from DOS applications? What printer driver emulation can be used?