FAQs & Troubleshooting
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143 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2What is the recommended paper?
- 3REPLACE TONER
- 4What driver package format is supported by my Linux distribution?
- 5The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 6How to identify your Operating System (OS).
- 7Change the printer driver settings (Windows/macOS)
- 8The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 9DRUM STOP
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 12DRUM ERROR
- 13JAM REAR
- 14JAM INSIDE
- 15JAM TRAY 1
- 16I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 17Delete print jobs from the print queue.
- 18NO PAPER T1
- 19SIZE ERROR DX
- 20Curl or wavy
- 21Can I use non-Brother or third party supplies with the Brother machine?
- 22Can I print from or scan to Android™ Smartphone?
- 23CARTRIDGE ERROR
- 24MANUAL FEED
- 25Print on labels and envelopes from the manual feed slot.
- 26My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 27I cannot find some option in the Printing preferences. (For Windows)
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29FRONT COVER OPEN or FUSER COVER OPEN
- 30PRINT OVERRUN
- 31Can I print from DOS applications? What printer driver emulation can be used?
- 32REPLACE DRUM
- 33What is the printable area per page?
- 34When printing with monochrome laser printer, the print position shifts. (Linux)
- 35Can I use AirPrint with my Brother machine?
- 36FUSER ERROR
- 37TONER ENDED
- 38The printer status is Offline or Paused.
- 39Envelope creases
- 40Turn the Toner Save Mode on or off.
- 41I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43What is Toner Continue Mode?
- 44Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 45TONER LOW
- 46DRUM END SOON
- 47What kind of paper can I use?
- 48Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50Large characters are printed incorrectly. (Linux)