FAQs & Troubleshooting
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343 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4How to Activate the Calligraphy Kit
- 5List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 8Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 9Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 10E95002 appears on the computer screen.
- 11List of Error Messages for CanvasWorkspace (Others)
- 12Adjusting the Position of the Feed Roller
- 13How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 14If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 15Half Cut (Kiss Cut) Settings
- 16Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 17E95003 appears on the computer screen.
- 18E12002 appears on the computer screen.
- 19E11002 appears on the computer screen.
- 20Scanning a Background Image (Background Scanning).
- 21E10005 appears on the computer screen.
- 22Can paper be cut with the thin fabric auto blade (beige)?
- 23What is the lever (scanner lever) on the left side of the machine?
- 24Can the cutting machine cut felt, leather and synthetic leather?
- 25Can the cutting machine make half cuts/kiss cuts?
- 26How to create an account for CanvasWorkspace
- 27Where can I purchase any consumables or options for Brother Cutting Machine?
- 28Instructions for sending patterns created in CanvasWorkspace to the cutting machine for cutting or drawing.
- 29The pattern transferred from the Artspira app does not appear on the screen of the machine
- 30How To Retrieve The Disney Pattern For The Roll Feeder
- 31ErrS51 appears on the computer screen.
- 32ErrS06 appears on the computer screen.
- 33Attaching the Material/Peeling Off the Material
- 34E02005 appears on the computer screen.
- 35E95001 appears on the computer screen.
- 36Can rough material be cut?
- 37Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 38Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 39Can the cutting machine cut all materials automatically with the auto blade?
- 40How to Use the Roll Feeder Function [Video]
- 41How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 42E93001 appears on the computer screen.
- 43E00003 appears on the computer screen.
- 44The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 45List of Error Messages
- 46FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 47An error appears when trying to import a DXF file.
- 48I cannot log in even after entering my login ID and password for CanvasWorkspace.
- 49The Calligraphy Font in the USB Flash Drive is Not Displayed
- 50What should I do if the scanned and cut positions are misaligned?