FAQs & Troubleshooting
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143 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Cap. [Video instructions]
- 3How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 4How to Embroider on Clothes. [Video instructions]
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to set up the cap frame driver. [Video instructions]
- 7How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 10How to use the Round frame (PRPRFK1) [Video instructions]
- 11How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 12Introducing Brother My Stitch Monitor application
- 13How to set up the cap frame. [Video instructions]
- 14How to Embroider on Pet Collar. [Video instructions]
- 15Maintenance (Cleaning the bobbin case) [ Video ]
- 16"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 17The monitoring app on the smart device receives the notification items I do not need.
- 18How to Embroider on Shoes. [Video instructions]
- 19There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 20Data cannot be saved to the machine
- 21How to use the the versatile magnetic frame [Video instructions]
- 22Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 23How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 24"Press the unlock key to unlock the machine." message appears on the LCD. What does it mean?
- 25"OK to revert to previous color changes?" message appears on the LCD. What does it mean?
- 26How do I adjust the tension of the upper thread ?
- 27How do I thread the machine? (Threading the upper thread)
- 28E92001 appears on the Artspira app screen.
- 29The pattern transferred from the Artspira app does not appear on the screen of the machine
- 30Data cannot be transferred even though the machine number has been input. (M5622201)
- 31There is no machine that can be transferred
- 32How do I check the thread tension ?
- 33"Failed to save file." message appears on the LCD. What does it mean?
- 34"Needle threader is in threading position." message appears on the LCD. What does it mean?
- 35"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 36"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 37How to stop "Send usage information to help improve Brother products and services"
- 38Introducing the Brother Artspira application
- 39"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 40"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 41How do I delete short stitches ?
- 42"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 43"This pattern cannot combine." message appears on the LCD. What does it mean?
- 44M5612301 appears on the Artspira app screen.
- 45M4345001 appears on the Artspira app screen.
- 46About the contents and data treated by Artspira app
- 47M3124301 appears on the Artspira app screen.
- 48M2513631 appears on the Artspira app screen.
- 49How to access setting screens (when administrator lock is enable)
- 50"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?