FAQs & Troubleshooting
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149 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 3How to use the Multi-purpose Screwdriver.
- 4How do I hoop the fabric in the embroidery frame?
- 5How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 6The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7How do I Play the Tutorial Video?
- 8Using the embroidery needle plate cover
- 9How to embroider an appliqué pattern [Video instructions]
- 10The App shows the message "No Supported Machines Found".
- 11The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 12How do I adjust thread tension for embroidering?
- 13How to use the Multi-purpose Screwdriver. [ Position “1” ]
- 14How do I get a lens calibration sheet?
- 15Data cannot be transferred even though the machine number has been input. (M5622201)
- 16What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
- 17How to connect your machine and transfer data to Artspira
- 18Stitches are skipped
- 19Embroidery
- 20The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 21How to Change Embroidering Order (My Connection) [Video]
- 22The App shows the message "The calibration sheet cannot be detected."
- 23"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 24How do I retrieve the embroidery pattern from the machine’s memory?
- 25What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
- 26List of Error messages for My Design Snap
- 27Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 28"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 29"Preventive maintenance is recommended" appears on the LCD.
- 30Data cannot be saved to the machine
- 31Introducing Brother My Design Snap application
- 32The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
- 33Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 34"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 35Loops appear on the surface of the fabric when embroidering
- 36Embroidery unit does not operate.
- 37Fabric puckers
- 38How do I change the font type in the embroidery pattern?
- 39How do I thread my machine ?
- 40"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 41M4210001 appears on the Artspira app screen.
- 42Introducing Brother My Stitch Monitor application
- 43The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
- 44The App shows the message "Embroidery positioning sticker not found".
- 45The App shows the message "The sheet could not be detected. Make sure that the sheet and mobile device are level."
- 46About the threads and the bobbin case when embroidering
- 47How do I Play the MPEG-4 (MP4) Videos?
- 48How to Use the Thread Trimming Function. (Jump Stitch Trim)
- 49How do I save the embroidery patterns in the machine’s memory?
- 50Where do I put the oil in my machine?