FAQs & Troubleshooting
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165 Results
- 112/07/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 212/07/2024"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 312/07/2024"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 402/05/2023Where do I put the oil in my machine?
- 525/09/2020The machine does not make stitches
- 624/09/2020The bobbin thread cannot be pulled up.
- 724/09/2020How to use the Bobbin Work Kit. (Optional accessory : SABWRK1 / BWRK1) [Video instructions]
- 824/09/2020How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 924/09/2020How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 1024/09/2020How to use the Ruffler Foot. (Optional accessory : SA143 / F051) [Video instructions]
- 1124/09/2020How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 1224/09/2020How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 1324/09/2020How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 1424/09/2020How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 1524/09/2020How to use the Fringe Foot. (Optional accessory : SA142 / F025N) [Video instructions]
- 1624/09/2020How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 1724/09/2020How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 1824/09/2020How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 1924/09/2020How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 2024/09/2020How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 2124/09/2020How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 2224/09/2020How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 2324/09/2020How to use the Non Stick Foot. (Optional accessory : SA114 / F007N, SA122 / F008N) [Video instructions]
- 2424/09/2020How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 2524/09/2020How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 2624/09/2020How to use the Stitch in the Ditch Foot. (Optional accessory : SA191 / F065) [Video instructions]
- 2724/09/2020How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 2824/09/2020How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 2924/09/2020How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 3024/09/2020How to use the Piping Foot. (Optional accessory : SA192 / F067) [Video instructions]
- 3124/09/2020How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 3224/09/2020How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 3324/09/2020How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 3424/09/2020How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 3509/07/2019"Use the presser foot lifter button to raise the presser foot." message appears on the LCD. What does it mean?
- 3609/07/2019"Make sure embroidery frame is moved as far back as possible. LOCK DOWN THE FRAME-SECURING LEVER." message appears on the LCD. What does it mean?
- 3709/07/2019"This key cannot be used at this time." message appears on the LCD. What does it mean?
- 3809/07/2019"There is no needle plate cover. Attach a needle plate cover." message appears on the LCD. What does it mean?
- 3909/07/2019"In twin needle mode, the automatic needle threading button cannot be used." message appears on the LCD. What does it mean?
- 4009/07/2019"The upper thread may not be threaded correctly. Thread the upper thread from the beginning." message appears on the LCD. What does it mean?
- 4109/07/2019"This USB media is incompatible." message appears on the LCD. What does it mean?
- 4209/07/2019"This USB media cannot be used." message appears on the LCD. What does it mean?
- 4309/07/2019"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 4409/07/2019"When the speed controller is set to control the zigzag stitch width, the "Start/Stop" button does not operate." appears on the LCD.
- 4509/07/2019"Remove the embroidery frame." message appears on the LCD. What does it mean?
- 4609/07/2019"This key does not operate when the needle is down. Raise the needle and press the key again." message appears on the LCD. What does it mean?
- 4709/07/2019"Select a pattern." message appears on the LCD. What does it mean?
- 4809/07/2019"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 4909/07/2019"Use the presser foot lifter button to lower the presser foot." message appears on the LCD. What does it mean?
- 5012/12/2018It is difficult to pass the thread through the needle bar thread guide(hook).