FAQs & Troubleshooting
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187 Results
- 1(Video) Load A4/Letter papers
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4Other Problems
- 5(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7(Video) Fill the ink tanks
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 10Install the Brother iPrint&Scan application (for mobile device)
- 11(Video) Set up your Brother machine
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13Document Jam
- 14The printer status is Offline or Paused.
- 15What is Brother iPrint&Scan?
- 16(Video) Update the Driver or Firmware for your Brother machine
- 17Check the Print Quality
- 18Load Documents in the Automatic Document Feeder (ADF)
- 19Sleep
- 20Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 21Change the printer driver settings (Windows)
- 22I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24(Video) How to Email Print
- 25(Video) Load Envelopes
- 26Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 27Low Temperature
- 28Printer Jam or Paper Jam
- 29Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 30I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32Check ink level, then press [OK]
- 33Load Paper in the Multi‑purpose Tray (MP Tray)
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35(Video) When I print photos, the color quality is not good.
- 36My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 37The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 38Printing/ Scanning with a mobile device
- 39How to identify your Operating System (OS).
- 40High Temperature
- 41Cannot Print XX or Print Unable XX
- 42Paper Size Mismatch / Size Mismatch
- 43What driver package format is supported by my Linux distribution?
- 44Load Documents on the Scanner Glass
- 45Can third party ink be used to refill the ink tanks?
- 46Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 47I cannot print on a wireless (Wi-Fi) network (Mac)
- 48Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 49Print the Network Configuration Report
- 50I cannot install Brother drivers on Debian 10 or later (Linux)