FAQs & Troubleshooting
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304 Results
- 1(Video) Load A4/Letter paper
- 2Paper is Jammed in the Paper Tray
- 3(Video) Unpack your Brother machine
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6Paper is Jammed in the 2-sided Tray
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Document Jam
- 9Paper is Jammed in the MP tray
- 10Replace Drum
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 14Paper is Jammed in the Back of the Machine
- 15I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 16Use Universal Print (Windows)
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18What is Brother iPrint&Scan?
- 19Paper is Jammed inside the Machine
- 20When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 21Send an Email with User Authentication
- 22Drum End Soon
- 23I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Media Type Mismatch or Media Mismatch
- 26What kind of envelopes and labels are recommended for printing?
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28I cannot install Brother drivers on Debian 10 or later (Linux)
- 29Manage Your Network Machine Securely Using Web Based Management
- 30Set up a Scan to Network Profile
- 31How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 32Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 33Print on Both Sides of the Paper (Macintosh)
- 34(Video) Set up your Brother machine
- 35Combine multiple scanned documents into a single file with PaperPort™
- 36Reduce Printing Noise
- 37I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 38What is the recommended paper?
- 39I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 40I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 41Upload Scanned Data to an FTP Server
- 42I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 43(Video) Connect telephone line and power cords
- 44I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 45Curled or wavy
- 46(Video) Replace the Toner Cartridge
- 47Set the Date and Time Using Web Based Management
- 48Load and Print on Envelopes Using the MP Tray
- 49Load and Print Thick Paper and Labels Using the MP Tray
- 50Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.