FAQs & Troubleshooting
![]() |
Popular |
125 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2(Video) Set up your Brother machine
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Printer Jam or Paper Jam
- 5Check the Print Alignment from Your Brother Machine
- 6Access Web Based Management
- 7Protect your Brother machine against unauthorised access over the network
- 8The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 9Install the Brother Mobile Connect application (for mobile device)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11What is the Network Shared printing?
- 12Check the Print Quality
- 13My Brother machine could not be found over the network when I installed drivers on my computer.
- 14Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 15How to identify your Operating System (OS).
- 16The printer status is Offline or Paused.
- 17Out of Memory
- 18Improve poor print quality.
- 19What is the recommended paper?
- 20Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 21Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 22I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 23I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 24I cannot print full-page photos or images using Email Print.
- 25Check the remaining ink or toner level (Linux)
- 26I cannot print on a wireless (Wi-Fi) network (Mac)
- 27Cannot Detect Ink Volume
- 28Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 29Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 30The scanning speed is slow when scanning from my machine. (Windows)
- 31What is the default password for my Brother machine?
- 32I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 33What driver package format is supported by my Linux distribution?
- 34To install the printer driver easily using a tool. (Linux)
- 35Replace Ink
- 36I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 37Print documents on A4 paper, and then cut the paper in half to A5 size automatically.
- 38I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 39Wireless setup is requesting a WPS PIN to complete the setup
- 40Firewall port requirements of the Scan Key Tool (Linux)
- 41Sleep
- 42Change the printer driver settings (Windows)
- 43I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 44Copy an ID card on A4 paper, and then cut the paper in half automatically.
- 45The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 46I installed scan-key-tool, but it does not work. (Linux)
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49Important points you need to confirm before configuring your Brother machine for a wireless network.
- 50I cannot scan via network.