FAQs & Troubleshooting
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185 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 3I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 4I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 5The machine does not print anything.
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 8I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 9What driver package format is supported by my Linux distribution?
- 10What is UPnP and SSDP?
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12Can I print from or scan to Android™ Smartphone?
- 13The paper is skewed when it's printed.
- 14Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 16When trying to print from Mac OS® X the print queue is stopped.
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Change the printer driver settings (Windows/macOS)
- 19Functions supported in the Windows 7 built-in drivers
- 20I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 21What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 22How do I factory reset the print server?
- 23Cannot print after a Windows 10 update (June 2020)
- 24I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 25What is the BRAdmin Professional software used for?
- 26My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 27Firewall port requirements of the Scan Key Tool (Linux)
- 28Delete print jobs from the print queue.
- 29Can I print from DOS applications?
- 30I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 31Print the Network Configuration page
- 32Can I print from and scan to iPhone, iPod touch and iPad?
- 33I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 34When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 35What is a "Generic PCL Driver"?
- 36I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 37My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 38What is the Network Shared printing?
- 39I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 40I can print but cannot scan via network. (For Macintosh)
- 41I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 42The printer status is Offline or Paused.
- 43Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 44The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 45When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 46I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 47The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49I'm using Macintosh. What is the PreScan option used for?
- 50Does NC-2200w work with Windows Vista?