FAQs & Troubleshooting
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262 Results
- 20124/03/2016TONER ENDED
- 20224/03/2016When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 20324/03/2016Is my Brother machine compatible with third party print servers?
- 20424/03/2016I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 20524/03/2016I cannot scan via USB. (Mac OS X)
- 20624/03/2016Clean the paper pick-up roller
- 20724/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 20824/03/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 20924/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 21024/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 21124/03/2016Clean the drum unit
- 21224/03/2016Size Error DX or Size Error 2-sided
- 21324/03/2016Manual Feed
- 21424/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 21524/03/2016Drum !
- 21624/03/2016White spots or black spots at 94 mm (3.7 in.) intervals
- 21724/03/2016Document Jam (With Video Instructions)
- 21824/03/2016Drum End Soon
- 21924/03/2016Toner specks
- 22024/03/2016Jam 2-sided
- 22124/03/2016Jam Rear (With Video Instructions)
- 22224/03/2016Jam Inside (With Video Instructions)
- 22324/03/2016Jam Tray (With Video Instructions)
- 22424/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 22524/03/2016Clean the scanner to improve the copy or fax quality.
- 22624/03/2016Curled or wavy
- 22724/03/2016Envelope creases
- 22824/03/2016Wrinkles or creases
- 22924/03/2016Black toner marks across the page
- 23024/03/2016White lines down the page
- 23124/03/2016Lines across the page
- 23224/03/2016White lines, bands or ribbing across the page
- 23324/03/2016Clean the corona wire
- 23423/03/2016Gray background
- 23523/03/2016Faint
- 23623/03/2016What can happen if the wrong paper is used in your machine.
- 23723/03/2016What is the BRAdmin Professional software used for?
- 23823/03/2016What is the recommended paper?
- 23923/03/2016Image skewed
- 24023/03/2016All black
- 24112/06/2015Verify if the Brother machine has a dial tone.
- 24211/05/2015When copying one side of a two-sided document, the printed copy shows both sides of the document.
- 24311/05/2015(Video) Set up your Brother machine
- 24411/05/2015What is Toner Continue Mode?
- 24511/05/2015Select Receive mode.
- 24611/05/2015Copied images or documents appear lighter or darker than the original document.
- 24711/05/2015When I send a fax from the machine, an error "not register." or "not registered." is displayed.
- 24811/05/2015Copy on Both Sides of the Paper (2-sided Copy)
- 24911/05/2015Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 25011/05/2015Set up an answering machine (TAD) to work on the same line as the Brother machine.