FAQs & Troubleshooting
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343 Results
- 20120/01/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 20217/01/2014Change the user interface of ControlCenter3
- 20317/01/2014I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 20417/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 20517/01/2014Scan an image and insert it in a Windows XP application
- 20617/01/2014Scan a document from a Windows XP application
- 20717/01/2014I am having a problem receiving faxes.
- 20817/01/2014Install additional memory.
- 20919/11/2013Send a PC-FAX
- 21023/10/2013Carry out calibration to improve the color density
- 21123/10/2013I'm using the Simple Network Configuration capabilities of Apple Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.
- 21218/06/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21318/06/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 21425/04/2013I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 21525/04/2013Verify if the Brother machine has a dial tone
- 21625/04/2013I'm having a problem with the print quality. How can I solve it?
- 21725/04/2013Printouts are curled or wavy.
- 21825/04/2013The toner does not fix to paper well. (Poor fixing)
- 21925/04/2013I am experiencing problems sending a fax.
- 22025/04/2013Printouts (envelope, cardboard) have creases.
- 22125/04/2013Printouts have wrinkles.
- 22225/04/2013Why doesn't the machine answer when receiving a call?
- 22325/04/2013Clear the message "Awaiting Redial"
- 22425/04/2013Replace Toner
- 22525/04/2013Turn the Toner Save Mode on or off.
- 22628/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 22726/02/2013Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 22822/02/2013In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 22922/02/2013What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 23028/01/2013The keys on the control panel do not respond.
- 23115/01/2013I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 23211/01/2013I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 23312/11/2012Drums End Soon/ Drum End Soon(X)
- 23402/11/2012Drum Error (Drum!)
- 23510/10/2012Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 23602/10/2012Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 23713/09/2012Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.4
- 23807/09/2012I still receive the error message "Replace Drums", "Replace Drum(X)", "Drums End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 23902/08/2012The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 24023/07/2012Configure and use the Scan to FTP feature
- 24118/07/2012The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 24229/06/2012How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 24329/06/2012Print a report that will show a listing of faxes I sent and received.
- 24429/06/2012What is Distinctive Ring and how do I program it?
- 24525/06/2012Send a fax
- 24612/06/2012No Paper
- 24717/05/2012Can I print on transparencies e.g. for overhead projectors?
- 24811/05/2012Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 24911/05/2012What is Infrastructure mode?
- 25011/05/2012What is Ad-hoc mode?