FAQs & Troubleshooting
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262 Results
- 15108/09/2017What is AirPrint?
- 15208/09/2017Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 15313/06/2017Combine multiple scanned documents into a single file with PaperPort™
- 15413/06/2017Print a report that will show a listing of faxes I sent and received.
- 15513/06/2017I am having a issue receiving faxes.
- 15613/06/2017What is Distinctive Ring and how do I program it?
- 15719/04/2017Check the firmware version.
- 15807/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 15924/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 16008/09/2016Setting up the Web icon (Brother Web Connect) function.
- 16117/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16217/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 16317/08/2016Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 16415/07/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 16525/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 16625/03/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 16725/03/2016Windows 10 Support Information
- 16825/03/2016What kind of envelopes and labels are recommended for printing?
- 16925/03/2016I cannot view the HTML format manual (web manual).
- 17025/03/2016Possible solutions for print quality issues
- 17125/03/2016Unpack your Brother machine
- 17225/03/2016Load paper in the paper tray
- 17325/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 17425/03/2016A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 17525/03/2016Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 17625/03/2016The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 17725/03/2016Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 17825/03/2016The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 17925/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 18025/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 18125/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 18225/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 18325/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 18425/03/2016What is the difference between the toner cartridge and the drum unit?
- 18525/03/2016Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18625/03/2016Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18725/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 18825/03/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 18925/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 19025/03/2016What is the Network Shared printing?
- 19125/03/2016Supported models of Universal Printer Driver for PCL
- 19225/03/2016Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 19325/03/2016Scan Unable xx
- 19425/03/2016Discover the MAC address of the Brother network card
- 19525/03/2016Can I print from or scan to Android™ Smartphone?
- 19625/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 19724/03/2016When I scan a document using ControlCenter, the scanned file size is too big.
- 19824/03/2016Print Unable or Print Unable XX
- 19924/03/2016Self-Diagnostic
- 20024/03/20162-sided Disable or 2-sided Disabled