FAQs & Troubleshooting
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212 Results
- 151Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 152Scan a document and e-mail it as an attachment. (For Windows)
- 153Print Unable or Print Unable XX
- 154No Toner
- 155Verify if the Brother machine has a dial tone
- 156Clean the Drum Unit.
- 157Scan a document in Windows 8 and Windows 10.
- 158Drum !
- 159Clean the scanner to improve the copy or fax quality.
- 160Confirm that a FAX I sent was received correctly.
- 161What is the "Station ID" and how do I set it?
- 162I cannot install the driver when using the Driver Install Tool. (Linux)
- 163The downloaded driver's name is different from my machine's name. (Linux)
- 164The driver installation finished successfully but I cannot print. (Linux)
- 165Send a fax using PC-FAX with LPD/LPRng (Linux)
- 166Firewall port requirements of the Scan Key Tool (Linux)
- 167I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 168Scan a document using Brother iPrint&Scan. (macOS only)
- 169A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 170"Offline" appears on the Status Monitor.
- 171A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 172What is the Network Shared printing?
- 173I cannot print from my computer via USB.
- 174I can print but cannot scan via network. (For Mac)
- 175Scan and save a document in PDF format for Windows (Scan to File)
- 176Why doesn't my Brother machine have a dial tone?
- 177Check the remaining life of my Brother machine's drum.
- 178When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 179I am having a problem receiving faxes.
- 180Where can I find my Brother machine's serial number?
- 181Where can I download Brother iPrint&Scan application for Mac?
- 182Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 183Windows 10 Support Information
- 184I cannot view the HTML format manual (web manual).
- 185My Brother machine could not be found over the network when I installed drivers on my PC.
- 186When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 187(Video) Unpack your Brother machine
- 188A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 189The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 190I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
- 191What is Toner Continue Mode?
- 192I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 193Important points you need to confirm before configuring your Brother machine for a wireless network.
- 194Print the WLAN report
- 195I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 196Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 197Can I print from or scan to Android™ Smartphone?
- 198No Drum
- 199TONER ENDED
- 200I am sharing my Brother machine. I can print but cannot scan.