FAQs & Troubleshooting
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209 Results
- 15124/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 15206/12/2018Configure Secure Function Lock 3.0 Using Web Based Management
- 15321/11/2018What is the recommended paper?
- 15419/11/2018The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 15509/11/2018Create a Certificate Signing Request (CSR)
- 15606/11/2018Paper Tray not detected/ Paper Tray #1 not detected
- 15706/11/2018Print using only the black ink tank when the Color tanks have run out.
- 15824/10/2018Install the Self-signed Certificate for Windows users with Administrator Rights
- 15922/10/2018(Video) Load A3/Ledger paper
- 16022/10/2018(Video) Unpack your Brother machine
- 16122/10/2018(Video) Load A4/Letter paper
- 16222/10/2018(Video) Connect telephone line and power cords
- 16317/10/2018My Brother machine feeds multiple sheets of paper at a time.
- 16417/10/2018Important points you need to confirm before configuring your Brother machine for a wireless network.
- 16516/10/2018Set up a Brother machine and your mobile device on a wireless network
- 16606/08/2018When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 16714/06/2018Improve poor print quality.
- 16808/06/2018Paper Jam
- 16908/06/2018Printer Locked
- 17004/06/2018Out of Memory
- 17131/05/2018Manual Feed
- 17223/05/2018Cannot Detect
- 17313/10/2017When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 17426/09/2017Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 17508/09/2017What is AirPrint?
- 17619/04/2017Check the firmware version.
- 17720/02/2017The paper tray is half full of paper but the paper low message is displayed.
- 17824/11/2016Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 17916/11/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 18030/09/2016Unpack your Brother machine
- 18129/09/2016I still receive the error message "Paper Jam" after I removed the jammed paper.
- 18216/09/2016Setup a Brother machine on a wireless (Wi-Fi) network.
- 18308/09/2016Setting up the Web icon (Brother Web Connect) function.
- 18425/08/2016Hub is Unusable
- 18517/08/2016Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18617/08/2016Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 18717/08/2016Paper Size Mismatch
- 18825/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18925/03/2016Print a web page from iPrint&Scan when using an Android™ mobile device.
- 19025/03/2016Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 19125/03/2016Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 19225/03/2016Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 19325/03/2016Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 19425/03/2016Discover the MAC address of the Brother network card
- 19524/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 19624/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 19729/06/2015Glossy Paper does not feed correctly.
- 19820/03/2015Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 19902/03/2015Refill Ink
- 20018/07/2014Connect the telephone line and power cord