FAQs & Troubleshooting
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184 Results
- 151Glossy Paper does not feed correctly.
- 152Where is the USB port on the machine?
- 153Out of Memory
- 154Where can I find my Brother machine's serial number?
- 155I cannot install the driver when using the Driver Install Tool. (Linux)
- 156Cannot print after a Windows 10 update (June 2020)
- 157My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 158Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 159I installed scan-key-tool, but it does not work. (Linux)
- 160I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 161Windows 10 Support Information
- 162Open the Status Monitor
- 163Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 164Scan a document and e-mail it as an attachment (For Macintosh)
- 165Scan a document from the Windows Vista Photo Gallery
- 166When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 167I'm using Windows XP. I cannot scan with the USB cable.
- 168Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 169When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 170Where do I find manuals for my Brother machine?
- 171Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 172I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 173I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 174When I print images, the quality is not good (Linux)
- 175Uninstall the scanner driver. (Linux)
- 176Uninstall Scan-key-tool. (Linux)
- 177Printing result in Windows Photo Viewer is light.
- 178Scan a document and e-mail it as an attachment. (For Windows)
- 179Unable to Print 7X
- 180High Temperature
- 181Scan a document in Mac OS X 10.7.
- 182The keys on the control panel do not respond or triple beep when I press them.
- 183I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 184Is there any way to reduce Ink consumption?