FAQs & Troubleshooting
![]() |
Popular |
151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101Set up your Brother machine on a wireless network (Windows/macOS)
- 102I cannot print on a wireless (Wi-Fi) network (Windows)
- 103I cannot print on a wireless (Wi-Fi) network (Mac)
- 104After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 105Remove Small Scraps of Paper Jammed in the ADF *
- 106Document is Jammed under the Document Cover *
- 107Document is Jammed in the Top of the ADF Unit *
- 108Access Web Based Management *
- 109Reset the Drum Counter *
- 110I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 111(Video) Load an Envelope (Manual Feed Slot)
- 112"Offline" appears on the Status Monitor. (Windows)
- 113What is the difference between the toner cartridge and the drum unit?
- 114Print the WLAN Report *
- 115What is the Network Shared printing?
- 116Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 117Cannot Scan ##
- 118Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 119I cannot print from my computer via USB.
- 120Change the printer driver settings (Windows)
- 121Cannot Print ##
- 122Self-Diagnostic
- 123Cartridge Error
- 124I cannot scan via network.
- 125Cannot Detect
- 126Why doesn't my Brother machine have a dial tone?
- 127Verify if the Brother machine has a dial tone.
- 128I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 129Clean the Drum Unit *
- 130Manual Feed
- 131Toner Low or Prepare New Toner Cartridge
- 132My Brother machine has no power.
- 133Poor fixing
- 134In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 135Drum !
- 136Out of Memory
- 137Toner specks
- 138Paper is Jammed in the 2-sided Tray *
- 139Paper is Jammed in the Back of the Machine *
- 140Paper is Jammed inside the Machine *
- 141Paper is Jammed in the Paper Tray *
- 142Where can I find my Brother machine's serial number?
- 143Clean the Scanner *
- 144Clean the Corona Wire *
- 145Can I use non-Brother or third party supplies with the Brother machine?
- 146Replace the Drum Unit *
- 147Reset the Network Settings to the Factory Settings *
- 148Uninstall the Brother Software and Drivers (Windows)
- 149Replace the Toner Cartridge *
- 150Print the Network Configuration Report *