FAQs & Troubleshooting
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149 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101A security warning appears when accessing Web Based Management via HTTPS.
- 102My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 103Large characters are printed incorrectly. (Linux)
- 104My Brother machine has no power.
- 105Configure and use the Scan Key Tool (Linux)
- 106Change the brscan5 scan settings using XSane (Linux)
- 107Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 108When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 109Delete a network scanner entry. (Linux)
- 110To install the printer driver easily using a tool. (Linux)
- 111What is the difference between the toner cartridge and the drum unit?
- 112I cannot print from my computer via USB.
- 113Ghosting images
- 114I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 115The driver installation finished successfully but I cannot print. (Linux)
- 116Important points for specifying the scan area (Linux)
- 117"Offline" appears on the Status Monitor. (Windows)
- 118Poor fixing
- 119Configure and use PC-FAX (CUPS) (Linux)
- 120When I print images, the quality is not good (Linux)
- 121The downloaded driver's name is different from my machine's name. (Linux)
- 122The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 123When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 124I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 125I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 126Send a fax using PC-FAX with LPD/LPRng (Linux)
- 127Remove Small Scraps of Paper Jammed in the ADF *
- 128Document is Jammed under the Document Cover *
- 129Document is Jammed in the Top of the ADF Unit *
- 130The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 131Control Printer Driver settings (only available for Windows)
- 132Access Web Based Management *
- 133Reset the Drum Counter *
- 134Print the WLAN Report *
- 135What is the Network Shared printing?
- 136I cannot scan via network.
- 137Clean the Drum Unit *
- 138When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 139Paper is Jammed in the 2-sided Tray *
- 140Paper is Jammed in the Back of the Machine *
- 141Paper is Jammed inside the Machine *
- 142Paper is Jammed in the Paper Tray *
- 143Where can I find my Brother machine's serial number?
- 144Clean the Scanner *
- 145Clean the Corona Wire *
- 146Replace the Drum Unit *
- 147Reset the Network Settings to the Factory Settings *
- 148Replace the Toner Cartridge *
- 149Print the Network Configuration Report *