FAQs & Troubleshooting
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386 Results
- 101Open the Status Monitor
- 102Printing/ Scanning with the Cloud
- 103The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 104View and print received fax data from ControlCenter4 (For Windows)
- 105Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 106Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 107Send a PC-FAX
- 108I can print but cannot scan via network. (For Mac)
- 109When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 110Scan and save a document in PDF format for Macintosh (Scan to File)
- 111Use voice mail on the same line as my Brother machine.
- 112I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 113What is Infrastructure mode?
- 114What is Ad-hoc mode?
- 115I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 116When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 117Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 118Is there any way to reduce Ink consumption?
- 119I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 120I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 121Configure and use PC-FAX (CUPS) (Linux)
- 122The driver installation finished successfully but I cannot print. (Linux)
- 123When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 124Delete a network scanner entry. (Linux)
- 125Send a fax using PC-FAX with LPD/LPRng (Linux)
- 126The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 127Connect your Brother machine to your mobile device via a wireless router or access point.
- 128When I print documents that contain tables or images with lines, such as technical drawings, the lines are not straight or aligned.
- 129Install PaperPort™ 12SE onto Windows 10.
- 130My Brother machine does not feed the glossy paper or envelope from the manual feed slot.
- 131Scratches (paper feed roller marks) appear at the center on the printed side on the glossy paper.
- 132Cannot Detect Ink Volume
- 133Configure and use the Scan to FTP feature
- 134Printing/ Scanning with a mobile device
- 135Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 136Print a web page from iPrint&Scan when using an Android™ mobile device.
- 137Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 138Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 139I cannot make borderless prints.
- 140I'm having problems sending faxes to one particular number.
- 141Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 142Setting up the Web icon (Brother Web Connect) function.
- 143Out of Fax Memory
- 144A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 145Important points you need to confirm before configuring your Brother machine for a wireless network.
- 146Scan a document and e-mail it as an attachment (For Macintosh)
- 147Scan a text document and convert it into a text file (For Windows)
- 148Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 149Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 150Delete numbers stored in my Brother machine's Caller ID History.