FAQs & Troubleshooting
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252 Results
- 101When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 102When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 103Open the Control Panel (For Windows)
- 104What is the difference between the toner cartridge and the drum unit?
- 105The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 106I cannot start ControlCenter4.
- 107Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN key on my Brother machine
- 108Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 109Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 110Scan a document and e-mail it as an attachment. (For Windows)
- 111Scan Unable
- 112How do I make my faxed documents lighter or darker? (Fax Contrast)
- 113The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 114NO TONER
- 115The printer status is Offline or Paused.
- 116When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 117Is my Brother machine compatible with third party print servers?
- 118My Brother machine is dialing the wrong number or is not dialing the number I entered or I receive a busy signal or recording when trying to send faxes.
- 119When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 120When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 121Scan a document into PaperPort™ using the TWAIN driver
- 122Set up a Group for Broadcasting faxes.
- 123In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 124Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 125How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 126How can I clear the "Scanner Locked" error message?
- 127Drum End Soon
- 128I am experiencing problems sending a fax.
- 129Envelope creases
- 130When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 131Confirm that a FAX I sent was received correctly
- 132When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 133I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 134I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 135Configure and use PC-FAX (CUPS) (Linux)
- 136Scan using XSane or GIMP (Linux)
- 137Cannot print after a Windows 10 update (June 2020)
- 138Where can I download Brother iPrint&Scan application for Mac?
- 139Paper size settings are unavailable when I print from OpenOffice (Linux)
- 140My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 141The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 142I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 143The driver installation finished successfully but I cannot print. (Linux)
- 144Print command (LPR) (Linux)
- 145How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 146All print jobs are aborted and nothing is printed. (Linux)
- 147I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 148I am unable to print from a client PC to a printer on a print server. (Linux)
- 149I want to print using CUPS while keeping SELinux enabled. (Linux)
- 150Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)