FAQs & Troubleshooting
![]() |
Popular |
245 Results
- 101When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 102I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 103Scan a document in Mac OS X 10.7.
- 104Scan a document in Windows 8 and Windows 10.
- 105Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 106I am experiencing problems sending a fax.
- 107Why are the faxes I send always received with a black vertical line down the page?
- 108Can I confirm that the FAX was sent correctly?
- 109When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 110When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 111Why can't I print when an ink cartridge is empty?
- 112I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 113I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 114I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 115I cannot install Brother drivers on Debian 10 or later (Linux)
- 116Configure the Scan to Email Feature (Linux)
- 117What driver package format is supported by my Linux distribution?
- 118Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 119Command List of brscan. (Linux)
- 120Uninstall the scanner driver. (Linux)
- 121How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 122Firewall port requirements of the Scan Key Tool (Linux)
- 123The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 124Send a fax
- 125Send a PC-FAX
- 126I cannot scan via USB. (Mac OS X)
- 127When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 128I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 129PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 130Change the user interface of ControlCenter3
- 131In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 132Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 133Scan a document in Mac OS X 10.6.
- 134Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 135Where can I find my Brother machine's serial number?
- 136How do I re-install the drivers?
- 137Is there a way to view how much ink is remaining?
- 138Is there any way to reduce Ink consumption?
- 139I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 140I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 141What is MFL-Pro Suite Software?
- 142Uninstall the drivers (Windows)
- 143I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 144Images of the thumbnail page from the media (memory) card won't print.
- 145I cannot install the driver when using the Driver Install Tool. (Linux)
- 146Configure and use the Scan Key Tool (Linux)
- 147The downloaded driver's name is different from my machine's name. (Linux)
- 148The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 149Large characters are printed incorrectly. (Linux)
- 150Print command (LPR) (Linux)