FAQs & Troubleshooting
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170 Results
- 101Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 102Print Unable or Print Unable XX
- 103TONER ENDED
- 104Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 105Size Error DX or Size Error 2-sided
- 106When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 107When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 108Drum End Soon
- 109Toner specks
- 110White lines, bands or ribbing across the page
- 111Clean the corona wire
- 112Reset the print server to the default factory settings.
- 113What is the BRAdmin Professional software used for?
- 114Uninstall the Brother Software and Drivers (Windows)
- 115Clear paper jams.
- 116Ghost
- 117Black lines down the page
- 118I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 119Where can I download Brother iPrint&Scan application for Mac?
- 120My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 121Large characters are printed incorrectly. (Linux)
- 122The driver installation finished successfully but I cannot print. (Linux)
- 123I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 124Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 125I get a TS error when trying to print on a wireless network.
- 126Possible solutions for print quality issues
- 127Open the Control Panel (For Windows)
- 128Printing/ Scanning with a mobile device
- 129The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 130What is the Network Shared printing?
- 131Check the Node Name of the Brother machine
- 132I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 133Black toner marks across the page
- 134White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 135White lines down the page
- 136Lines across the page
- 137Faint
- 138I cannot install Brother drivers on Debian 10 or later (Linux)
- 139I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 140The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 141I am unable to print from a client PC to a printer on a print server. (Linux)
- 142I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 143Update the Driver or Firmware for your Brother machine
- 144I cannot view the HTML format manual (web manual).
- 145Enable the Brother machine's network interface.
- 146My Brother machine could not be found over the network when I installed drivers on my PC.
- 147I cannot find some option in the Printing preferences. (For Windows)
- 148Download a file from the "Downloads" section and save it to Windows 8 computer.
- 149Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 150Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.