FAQs & Troubleshooting
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241 Results
- 101"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 102Scan from the Brother iPrint&Scan application using Windows Phone.
- 103Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 104Cannot Detect Ink Volume
- 105Printing/ Scanning with a mobile device
- 106Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 107What is AirPrint?
- 108Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 109Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 110Unable to Print 7X
- 111Unable to Print 5X
- 112High Temperature
- 113Locate files scanned with ControlCenter2 (For Macintosh)
- 114Discover the MAC address of the Brother network card
- 115The edge of glossy paper is smudged.
- 116Ink Low
- 117Scan and save a document in PDF format for Macintosh (Scan to File)
- 118Scan multiple pages into one file instead of each scan being saved as a separate file.
- 119When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 120Create or view a XML Paper Specification document
- 121I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 122I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 123Cover is Open
- 124Is my Brother machine compatible with Windows Vista?
- 125Can third party ink be used to refill the ink cartridges?
- 126Make a two-sided copy. (Duplex)
- 127Scan an image and insert it in a Windows XP application
- 128When I print, the pages are smudged with ink.
- 129What is the BRAdmin Professional software used for?
- 130I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 131I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 132When I print images, the quality is not good (Linux)
- 133Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 134The driver installation finished successfully but I cannot print. (Linux)
- 135Uninstall Scan-key-tool. (Linux)
- 136To install the printer driver easily using a tool. (Linux)
- 137I want to print using CUPS while keeping SELinux enabled. (Linux)
- 138I get a TS error when trying to print on a wireless network.
- 139Set up your Brother machine on a wireless network.
- 140The error message of Status Monitor is different from the error message of the Brother Machine or the FAQ.
- 141Windows 10 Support Information
- 142Printing result in Windows Photo Viewer is light.
- 143A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 144Use the Network Connection Repair Tool (Windows)
- 145Open the Control Panel (For Windows)
- 146Important points you need to confirm before configuring your Brother machine for a wireless network.
- 147Scan a document and save the scanned image to a folder on a local or network hard disk using the SCAN button on my Brother machine
- 148Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 149When I scan a document using ControlCenter, the scanned file size is too big.
- 150I am sharing my Brother machine. I can print but cannot scan.