FAQs & Troubleshooting
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184 Results
- 101Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine
- 102After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
- 103Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 104I cannot scan via USB. (Mac OS X)
- 105When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 106Make a two-sided copy. (Duplex)
- 107Scan a document in Mac OS X 10.6.
- 108Scan a document from a Windows Vista application
- 109Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 110I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 111Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
- 112I cannot install the driver when using the Driver Install Tool. (Linux)
- 113Configure and use the Scan Key Tool (Linux)
- 114My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 115The driver installation finished successfully but I cannot print. (Linux)
- 116"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 117Windows 10 Support Information
- 118A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 119How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 120After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 121Open the "Scanners and Cameras" and Properties.
- 122Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 123Where can I find the ink cartridges for my new Brother machine?
- 124Unable to Print XX
- 125No Ink Cartridge
- 126My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 127Can I print directly onto DVDs or CDs?
- 128When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 129When I make a copy the image or text is cut off.
- 130Cover is Open
- 131Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 132Scan an image and insert it in a Windows XP application
- 133Out of Memory
- 134Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 135Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 136I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 137Cannot print after a Windows 10 update (June 2020)
- 138Where can I download Brother iPrint&Scan application for Mac?
- 139The downloaded driver's name is different from my machine's name. (Linux)
- 140The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 141Delete a network scanner entry. (Linux)
- 142Important points for specifying the scan area (Linux)
- 143Uninstall the scanner driver. (Linux)
- 144I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 145I am unable to print from a client PC to a printer on a print server. (Linux)
- 146I want to print using CUPS while keeping SELinux enabled. (Linux)
- 147Printing result in Windows Photo Viewer is light.
- 148A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 149Scan a document and e-mail it as an attachment. (For Windows)
- 150Scan a document and e-mail it as an attachment (For Macintosh)