FAQs & Troubleshooting
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233 Results
- 101Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 102When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 103I'm using Mac OS X 10.4/10.5. How do I use the Brother Status Monitor Widget?
- 104I cannot use the "Modules Update" button on Web BRAdmin.
- 105In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 106Scan a document using "Scanner and Camera Wizard" in Windows XP
- 107Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 108Scan a document from a Windows Vista application
- 109Scan a document from a Windows XP application
- 110Glossy Paper does not feed correctly. What can I do?
- 111Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 112Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 113Uninstall the drivers. (Mac OS X 10.5)
- 114Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 115Where can I find my Brother machine's serial number?
- 116How do I clean the Scanner to improve the copy or fax quality?
- 117When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 118I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 119The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 120How do I print envelopes?
- 121Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 122Images of the thumbnail page from the media (memory) card won't print.
- 123I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 124I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 125I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 126I cannot install the driver when using the Driver Install Tool. (Linux)
- 127I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 128My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 129Configure and use the Scan Key Tool (Linux)
- 130The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 131I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 132I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 133Paper size settings are unavailable when I print from OpenOffice (Linux)
- 134My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 135The downloaded driver's name is different from my machine's name. (Linux)
- 136The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 137I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 138Large characters are printed incorrectly. (Linux)
- 139I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 140I installed scan-key-tool, but it does not work. (Linux)
- 141When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 142When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 143Command List of brscan. (Linux)
- 144Delete a network scanner entry. (Linux)
- 145Important points for specifying the scan area (Linux)
- 146Uninstall Scan-key-tool. (Linux)
- 147Configure scan settings without administrator privileges (Linux)
- 148Print command (cupswrapper) (Linux)
- 149I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 150I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)