FAQs & Troubleshooting
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215 Results
- 101The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 102I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 103I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 104Configure and use the Scan Key Tool (Linux)
- 105The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 106When I print images, the quality is not good (Linux)
- 107The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 108Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 109Large characters are printed incorrectly. (Linux)
- 110Print command (LPR) (Linux)
- 111I cannot scan when using SELinux (Security-Enhanced Linux)
- 112Uninstall Scan-key-tool. (Linux)
- 113How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 114I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 115I am unable to print from a client PC to a printer on a print server. (Linux)
- 116To install the printer driver easily using a tool. (Linux)
- 117I want to print using CUPS while keeping SELinux enabled. (Linux)
- 118ControlCenter3 displays a blank screen at startup (Windows)
- 119Install FaceFilter Studio onto Windows 10.
- 120Install the built-in drivers (For Windows 8 and Windows 10)
- 121The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 122The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 123I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 124My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 125Can I print directly onto DVDs or CDs?
- 126I'm having trouble reading the information on my Brother machine's LCD. How can I adjust the LCD's contrast and brightness?
- 127How do I clear the message "Cannot Detect" from the display?
- 128When I make a copy the image or text is cut off. What can I do?
- 129Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 130When I print or copy a document with fast mode, the printing is shifted too high on the paper.
- 131Wrong Paper Size
- 132Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 133When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 134How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 135Is my Brother machine compatible with Windows Vista?
- 136When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 137Why is it necessary for my machine to go through regular cleaning cycles?
- 138I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 139One or more of my colors are not printing (blank). What can I do?
- 140Scan a document in Mac OS X 10.6.
- 141Scan an image and insert it in a Windows XP application
- 142Scan a document from a Windows Vista application
- 143Glossy Paper does not feed correctly. What can I do?
- 144How do I clear the message "Unable to..." or "... Unable" ?
- 145When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 146Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 147Set the date and time
- 148Is there any way to reduce Ink consumption when printing from my computer?
- 149When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 150The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)