FAQs & Troubleshooting
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152 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101Document is Jammed under the Document Cover *
- 102(Video) Document is Jammed under the Document Cover
- 103Document is Jammed in the Top of the ADF Unit *
- 104(Video) Document is Jammed in the Top of the ADF Unit
- 105Control Printer Driver settings (only available for Windows)
- 106Access Web Based Management *
- 107Reset the Drum Counter *
- 108Media Type Mismatch or Media Mismatch
- 109I cannot save a file downloaded from the Brother support website (For Windows)
- 110Enable the Brother machine's network interface.
- 111Check the firmware version.
- 112Protect your Brother machine against unauthorised access over the network
- 113(Video) Set up your Brother machine
- 114Open the Status Monitor (Windows)
- 115Delete print jobs from the print queue.
- 116I cannot find some option in the Printing preferences. (For Windows)
- 117Open the Control Panel (For Windows)
- 118How to identify your Operating System (OS).
- 119Important points you need to confirm before configuring your Brother machine for a wireless network.
- 120Print the WLAN Report *
- 121What is the Network Shared printing?
- 122Supported models of Universal Printer Driver for PCL
- 123Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 124Cannot Scan ##
- 125Discover the MAC address of the Brother network card
- 126Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 127Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 128I cannot print from my computer via USB.
- 129Cannot Print ##
- 130The printer status is Offline or Paused.
- 131Verify if the Brother machine has a dial tone.
- 132Clean the Drum Unit *
- 133Size Error DX or Size Error 2-sided
- 134Poor fixing
- 135Document Jam
- 136When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 137Drum End Soon
- 138Paper is Jammed in the 2-sided Tray *
- 139Paper is Jammed in the Back of the Machine *
- 140Paper is Jammed inside the Machine *
- 141Paper is Jammed in the Paper Tray *
- 142Where can I find my Brother machine's serial number?
- 143Clean the Scanner *
- 144Lines across the page
- 145Clean the Corona Wire *
- 146Can I use non-Brother or third party supplies with the Brother machine?
- 147Replace the Drum Unit *
- 148Reset the Network Settings to the Factory Settings *
- 149What is the recommended paper?
- 150Uninstall the Brother Software and Drivers (Windows)