FAQs & Troubleshooting
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314 Results
- 101Load Paper in the Multi-purpose Tray (MP Tray)
- 102Set Fax Preview to On.
- 103Printing/ Scanning with a mobile device
- 104Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 105Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 106Unable to Print XX
- 107Improve poor print quality.
- 108Reset the Network Settings to Factory Default
- 109Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 110I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 111Send a fax using PC-FAX with LPD/LPRng (Linux)
- 112To install the printer driver easily using a tool. (Linux)
- 113Set up a Brother machine and your mobile device on a wireless network
- 114Clean the Base Pad
- 115Clean the Print Head from Your Brother Machine
- 116Print a Fax Stored in the Machine's Memory
- 117The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 118Uninstall Scan-key-tool. (Linux)
- 119Prevent Smudged Printouts and Paper Jams (Windows®)
- 120Configure Public Mode for Secure Function Lock 3.0
- 121Check the Print Quality
- 122Load Envelopes in Paper Tray #1
- 123Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2
- 124Load Documents in the Automatic Document Feeder (ADF)
- 125Set the Date and Time Using Web Based Management
- 126Manage Multiple Certificates
- 127Install a Certificate on Your Brother Machine
- 128Configure Active Directory® Authentication Using Web Based Management
- 129The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 130Download a file from the "Downloads" section and save it to Windows 8 computer.
- 131I still receive the error message "Paper Jam" after I removed the jammed paper.
- 132Install Starter Ink
- 133What is Brother Web Connect (Web icon)?
- 134Unable to Scan / Scan Unable
- 135Discover the MAC address of the Brother network card
- 136Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 137Print both sides of paper or a booklet automatically
- 138Paper Size Mismatch
- 139I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 140When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 141When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 142The keys on the control panel do not respond or triple beep when I press them.
- 143Out of Memory
- 144I am experiencing issues sending a fax.
- 145Confirm that a FAX I sent was received correctly.
- 146Configure and use the Scan Key Tool (Linux)
- 147The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 148Important points for specifying the scan area (Linux)
- 149Prepare for SSL communication in the Brother Print Server. (Method of using Windows Server 2003 / 2008)
- 150Access Web Based Management