FAQs & Troubleshooting
Latest |
254 Results
- 10127/09/2022The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10227/09/2022What is the default password for my BRAdmin or Web Based Management?
- 10326/09/2022When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 10426/09/2022Print using only the black ink cartridge when the Color cartridges have run out.
- 10506/09/2022Configure and use PC-FAX (CUPS) (Linux)
- 10630/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 10722/08/2022Configure the Scan to Email Feature (Linux)
- 10809/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 10928/07/2022Update the Driver or Firmware for your Brother machine
- 11026/07/2022Configure and use the Scan Key Tool (Linux)
- 11123/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 11225/04/2022Where can I find my Brother machine's serial number?
- 11320/04/2022Uninstall the Brother Software and Drivers (Windows)
- 11414/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 11611/04/2022My Brother machine could not be found over the network when I installed drivers on my computer.
- 11707/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 11801/04/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 11924/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 12024/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 12117/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 12215/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 12303/12/2021I am experiencing issues sending a fax.
- 12429/11/2021A security warning appears when accessing Web Based Management via HTTPS.
- 12529/11/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 12629/11/2021Printer Locked
- 12729/11/2021Cover is Open
- 12810/11/2021Open the Control Panel (For Windows)
- 12912/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 13007/10/2021Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 13117/09/2021Export an address book and import it to another machine
- 13201/09/2021How to use the PC-FAX.
- 13319/08/2021I am having an issue receiving faxes.
- 13429/07/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 13512/07/2021I get a TS error when trying to print on a wireless network.
- 13605/07/2021(Video) Set up your Brother machine
- 13711/06/2021Scan and Upload Documents Using Brother Web Connect
- 13811/06/2021Other Problems
- 13911/06/2021Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front)
- 14011/06/2021Enter Text on Your Brother Machine
- 14111/06/2021Check the Print Alignment from Your Brother Machine
- 14211/06/2021Check the Print Quality
- 14311/06/2021Clean the Base Pad
- 14411/06/2021Paper is Jammed in the Front of the Machine (Jam Front)
- 14511/06/2021Load Documents on the Scanner Glass
- 14611/06/2021Load Documents in the Automatic Document Feeder (ADF)
- 14711/06/2021Remove Paper Scraps Jammed in the ADF
- 14811/06/2021Document is Jammed inside the ADF Unit
- 14911/06/2021Document is Jammed in the Top of the ADF Unit
- 15011/06/2021Scan to an Editable Text File Using OCR