FAQs & Troubleshooting
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143 Results
- 101Windows 10 Support Information
- 102Why doesn't my Brother machine have a dial tone?
- 103I cannot scan via USB. (Mac OS X)
- 104Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 105Scan an image and insert it in a Windows XP application
- 106Scan a document from a Windows Vista application
- 107I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 108How do I know which receive mode to select?
- 109How do I store received faxes in memory?
- 110The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 111I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 112How do I clean the Scanner to improve the copy or fax quality?
- 113When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 114How do I clear the "Awaiting Redial" message?
- 115What does "COMM.ERROR" on the LCD display mean?
- 116What is the "Station ID" and how do I set it?
- 117I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 118I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 119I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 120What is Multi-Function Link Pro Suite?
- 121I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 122When I share a FAX/ DCP/ MFC via a Windows® XP PC, the machine prints garbage characters. What can I do?
- 123I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 124When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 125The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 126Is my Brother machine compatible with third party print servers?
- 127I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 128Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 129Scan a document from a Windows XP application
- 130How can I clear the "INK EMPTY" message?
- 131Can I print a report that will show a listing of faxes I sent and received?
- 132I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 133When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 134I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 135My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 136Scan a document from the Windows Vista Photo Gallery
- 137When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 138When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 139How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 140How can I clear the "CHECK CARTRIDGE" error message?
- 141"NEAR INK EMPTY (COLOR)" is appearing on the LCD. What does it mean and how do I clear it from the LCD?
- 142What does "MACHINE ERROR XX" mean?
- 143I'm using Windows 95/ 98/ 98SE/ Me/ 2000/ XP. How can I uninstall the drivers?