FAQs & Troubleshooting
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162 Results
- 101When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 102When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 103Wrinkles or creases
- 104White lines, bands or ribbing across the page
- 105Clean the corona wire
- 106Uninstall the Brother Software and Drivers (Windows)
- 107My machine prints documents in inverted colors after updating to Android™ 14.
- 108Where can I download Brother iPrint&Scan application for Mac?
- 109The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 110I am unable to print from a client PC to a printer on a print server. (Linux)
- 111A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 112Open the Control Panel (For Windows)
- 113In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 114The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 115Gray background
- 116I cannot install the driver when using the Driver Install Tool. (Linux)
- 117The driver installation finished successfully but I cannot print. (Linux)
- 118I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 119I want to print using CUPS while keeping SELinux enabled. (Linux)
- 120Uninstall printer drivers (Linux)
- 121Update the Driver or Firmware for your Brother machine
- 122Check the firmware version.
- 123My Brother machine could not be found over the network when I installed drivers on my PC.
- 124Unpack the machine
- 125Open the Status Monitor
- 126The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 127What is the Network Shared printing?
- 128Clean the drum unit
- 129Poor fixing
- 130Check the Node Name of the Brother machine
- 131White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 132Image skewed
- 133I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 134Use the Network Connection Repair Tool (Windows)
- 135Connect the power cord
- 136A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 137My Brother machine has no power.
- 138Toner specks
- 139Black toner marks across the page
- 140White lines down the page
- 141I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 142Faint
- 143Clear paper jams.
- 144Black lines down the page
- 145I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 146Windows 10 Support Information
- 147A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 148I cannot view the HTML format manual (web manual).
- 149Possible solutions for print quality issues
- 150"Offline" appears on the Status Monitor.