FAQs & Troubleshooting
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228 Results
- 101The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 102Print both sides of paper manually (For Macintosh)
- 103When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 104The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 105White lines down the page
- 106Clean the corona wire
- 107I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 108Large characters are printed incorrectly. (Linux)
- 109I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 110I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 111I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 112When printing with monochrome laser printer, the print position shifts. (Linux)
- 113Uninstall printer drivers (Linux)
- 114Pre-Required Procedures (Linux)
- 115Windows 10 Support Information
- 116Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 117Open the Control Panel (For Windows)
- 118Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 119I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 120Fuser Error or Self-Diagnostic
- 121Cartridge Error
- 122Replace Laser
- 123Size mismatch
- 124Sometimes the wireless network connection is lost (disabled).
- 125Smudges on printed pages (Poor fixing)
- 126Toner specks
- 127White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 128White lines, bands or ribbing across the page
- 129When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 130Printable area
- 131Print command (LPR) (Linux)
- 132A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 133"Offline" appears on the Status Monitor.
- 134I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 135What is the Network Shared printing?
- 136When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 137I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 138My Brother machine misfeeds paper.
- 139Reprint the last print job. (For Windows users only)
- 140Uninstall the drivers. (Mac OS X 10.5)
- 141Black toner marks across the page
- 142Faint
- 143Cancel print jobs using the machine's control panel.
- 144Uninstall the Brother Software and Drivers (Windows)
- 145I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 146What driver package format is supported by my Linux distribution?
- 147I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 148I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 149I get a TS error when trying to print on a wireless network.
- 150Use the Universal Printer Driver for BR-Script. (PostScript language emulation)