FAQs & Troubleshooting
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165 Results
- 10110/05/2013Printouts have wrinkles or creases.
- 10210/05/2013Black toner marks appear across the page.
- 10310/05/2013White Spots on black text and graphics at 75 mm (2.95 in.) intervals and Black Spots at 75 mm (2.95 in.) intervals.
- 10410/05/2013White lines appears down the page.
- 10510/05/2013Lines appears across the page.
- 10610/05/2013White lines appear across the page.
- 10710/05/2013How can I clean the corona wire of the drum unit?
- 10810/05/2013What do the LED indications mean?
- 10909/05/2013Printouts are with gray background.
- 11009/05/2013Printouts are faint.
- 11109/05/2013Print on both sides of the paper.
- 11208/05/2013The image is ghosted.
- 11301/05/2013The printed letters are slanted, positioned incorrectly.
- 11426/04/2013White spots appear in areas of dense black printing.
- 11526/04/2013Vertical black lines appear on the printout or printed pages have toner stains down the page.
- 11625/04/2013Reprint the last print job. (For Windows users only)
- 11725/04/2013Print a list of the internal fonts.
- 11825/04/2013Print a Printer Settings page.
- 11925/04/2013Output sheets are completely black.
- 12027/03/2013I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 12103/09/2012Reset the print server to the default factory settings
- 12208/05/2012My Brother machine misfeeds paper.
- 12308/05/2012In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 12420/03/2012The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 12520/03/2012Drum Life End Soon
- 12612/03/2012Print the Network Configuration List.
- 12726/01/2012I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 12815/11/2011How do I install the printer driver in Windows using a USB interface cable and the CD-ROM?
- 12902/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 13026/09/2011Print envelopes from the manual feed slot in Macintosh applications.
- 13122/09/2011Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 13226/08/2011I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 13315/11/2010The print speed is very slow when I use XML Paper Specification Printer Driver.
- 13415/11/2010Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 13515/11/2010When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 13615/11/2010I cannot print over a network using the XML Paper Specification Printer Driver.
- 13715/11/2010Create or view a XML Paper Specification document
- 13815/10/2010How do I clear paper jams?
- 13915/06/2010I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 14010/06/2010I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 14102/06/2010My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 14212/03/2010The paper is skewed when it's printed.
- 14303/12/2009The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 14426/11/2009What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 14529/10/2009How can I change the printer settings?
- 14609/09/2009Where do I find the complete User's Guide?
- 14705/06/2009Error Message from CD installation in Windows XP : Cannot find file bh21xx.pdd. Please locate the file, occurs during installation. The installation states a file is missing.
- 14810/03/2009Can I buy any MICR toner?
- 14926/02/2009How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 15028/01/2009How can I clean the inside of the printer?