FAQs & Troubleshooting
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143 Results
- 101I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 102Open the Control Panel (For Windows)
- 103Install the built-in drivers (For Windows 8 and Windows 10)
- 104Curled
- 105Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 106Clean the corona wire of the drum unit.
- 107Hollow print
- 108Black lines down the page
- 109My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 110The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 111The driver installation finished successfully but I cannot print. (Linux)
- 112I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 113Possible solutions for print quality issues
- 114I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 115The print speed is very slow when I use XML Paper Specification Printer Driver.
- 116Print a Printer Settings page.
- 117Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 118White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 119Uninstall the Brother Software and Drivers (Windows)
- 120Cannot print after a Windows 10 update (June 2020)
- 121I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 122To install the printer driver easily using a tool. (Linux)
- 123The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 124Poor fixing
- 125How do I print a Test page?
- 126White lines down the page
- 127SERVICE CALL
- 128Faint
- 129Change the length of time the machine will wait until it goes into Sleep Mode.
- 130I cannot view documents on the bundled CD-ROM or the Brother web site from my Macintosh 10.4 system.
- 131Clean the paper pick-up roller.
- 132Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 133Gray background
- 134How do I cancel print jobs using the printer control panel?
- 135Can I buy any MICR toner?
- 136Ghost
- 137Check the firmware version.
- 138The printer prints unexpectedly or it prints garbage data.
- 139Black toner marks appear across the page.
- 140White lines or bands or ribbing appear across the page
- 141When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 142Create or view a XML Paper Specification document
- 143I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.