FAQs & Troubleshooting
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Latest |
88 Results
- 5131/03/2022This printer is not detected when establishing a Wi-Fi® connection.
- 5231/03/2022The side margins are incorrect.
- 5331/03/2022What is the JPEG printing and how can I use it?
- 5431/03/2022How to charge the rechargeable Li-ion battery
- 5531/03/2022How do I connect the printer to my computer via Bluetooth®? (for Windows)
- 5631/03/2022The paper is jammed in the printer.
- 5731/03/2022Pages don't print.
- 5831/03/2022How to insert paper
- 5931/03/2022How to delete the registry information and files related to the printer driver
- 6030/03/2022The printer does not turn on, so I cannot print.
- 6128/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6228/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6315/12/2021I cannot connect my printer to a Windows 11 computer via USB.
- 6409/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 6509/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 6609/12/2021How do I transfer label templates with P-touch Transfer Express?
- 6708/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6803/08/2021When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 6903/08/2021A security warning appears when accessing Web Based Management via HTTPS.
- 7026/11/2020How do I clean the platen roller?
- 7119/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 7219/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 7313/05/2020How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 7413/05/2020There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 7513/05/2020I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 7609/12/2019I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 7709/12/2019The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 7809/12/2019Some of the print options in OpenOffice do not work. (Linux®)
- 7909/12/2019I have installed both the LPR and CUPS wrapper drivers, but I cannot print. (Linux®)
- 8016/10/2019Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 8116/10/2019I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 8215/10/2019How to identify the printer's firmware version
- 8310/10/2019How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 8412/03/2019When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 8501/02/2019How do I switch to and use the mass storage mode?
- 8620/04/2018When printing from an application, the application's "Collate" setting does not work correctly.
- 8715/05/2017I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8805/08/2015The print quality is poor, and the image is too light or dark.