FAQs & Troubleshooting
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Latest |
151 Results
- 5128/10/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 5213/10/2022Where can I download the latest P-touch Editor for Mac?
- 5303/10/2022When I change or trim an image in the template, it becomes smaller. (P-touch Design&Print / Design&Print 2)
- 5428/06/2022How to install Brother software on a computer not connected to the Internet
- 5523/05/2022I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 5626/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 5718/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5811/04/2022How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 5931/03/2022How to delete the registry information and files related to the printer driver
- 6028/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6128/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6215/03/2022I can no longer print from my computer, even though I was able to print previously.
- 6307/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 6416/02/2022How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 6509/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 6609/12/2021Using the Printer Setting Tool (for Windows)
- 6715/11/2021How can I create a barcode label? (iPrint&Label)
- 6826/10/2021P-touch Editor crashes when I open it on my Mac.
- 6925/10/2021I cannot connect my printer and print via Bluetooth® on macOS 12.
- 7021/07/2021How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 7115/01/2021How many mobile devices can I connect to one printer via Bluetooth®?
- 7223/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 7327/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7413/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 7506/11/2020When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 7609/09/2020What is P-touch Update Software?
- 7704/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7826/08/2020How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 7914/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 8014/07/2020The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 8114/07/2020I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 8209/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 8306/07/2020How is the print head cleaning cassette used?
- 8406/07/2020The message "Movie cannot be played" appears when I try to read a QR code created using the Share Label function. (P-touch Design&Print / Design&Print 2)
- 8506/07/2020When creating a Share Label, I cannot select multiple images. If I want to link multiple images, how do I select them? (P-touch Design&Print / Design&Print 2 for Android™)
- 8606/07/2020How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 8706/07/2020I get an error message while I am trying to upload the content into the Dropbox using Share Label. (P-touch Design&Print / Design&Print 2)
- 8806/07/2020I cannot select the printer on the app. (P-touch Design&Print / Design&Print 2)
- 8906/07/2020I cannot find P-touch Design&Print / Design&Print 2 for iPad in the App Store.
- 9006/07/2020How do I change the printer connected to my Android™ device? (P-touch Design&Print / Design&Print 2)
- 9106/07/2020How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 9206/07/2020How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 9306/07/2020A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 9406/07/2020How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 9506/07/2020What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 9606/07/2020I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 9706/07/2020How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 9806/07/2020Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 9906/07/2020I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 10006/07/2020The printer stops while printing, or the tape is cut in the middle of the text. (P-touch Design&Print / Design&Print 2)