FAQs & Troubleshooting
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152 Results
- 51What do the indicator lights mean?
- 52P-touch Editor crashes when I open it on my Mac.
- 53I cannot connect my printer and print via Bluetooth® on macOS 12.
- 54How do I specify the scope of disclosure of the content to be linked to a QR code? (P-touch Design&Print / Design&Print 2)
- 55A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 56How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 57How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 58Can I change the barcode settings like barocde size? (iPrint&Label)
- 59Can I change the barcode protocol inside the templates? (iPrint&Label)
- 60How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 61Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 62There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
- 63How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 64Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 65The fabric tape became detached after washing.
- 66How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 67How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 68When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 69The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 70The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 71I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 72I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 73Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 74Where can I find my Brother printer's serial number?
- 75The tape is ejected with the paper liner separated from the tape.
- 76What Android™ mobile application can I use?
- 77The label does not cut well.
- 78Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 79How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 80Why do stripes appear on my label?
- 81Text cannot be scanned well. (P-touch Design&Print 2)
- 82The battery will not charge.
- 83What tapes are suitable for QR code printing?
- 84When printing from an application, the application's "Collate" setting does not work correctly.
- 85Can I create a label with time&date? (iPrint&Label)
- 86When I run iPrint&Label, "Unconnected Printer" is displayed on my Android™ device.
- 87Using the Device Settings (for Windows)
- 88How can I create a table and join cells? (P-touch Editor 5.x for Windows)
- 89The tape got jammed or stuck in the printer.
- 90If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 91Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 92I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 93Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 94What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 95The top and base layers of the laminated tape are misaligned.
- 96(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 97I connected multiple printers of the same model to one computer but can only print from one of them.
- 98(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 99How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 100How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)