FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51(Video) Document is Jammed under the Document Cover
- 52Install the Brother Mobile Connect application (for mobile device)
- 53Can I use non-Brother or third party supplies with the Brother machine?
- 54Can I send a print job to multiple machine email addresses using Email Print?
- 55What is the Network Shared printing?
- 56I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 57Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 58I cannot print full-page photos or images using Email Print.
- 59Important points for specifying the scan area (Linux)
- 60(Video) Document is Jammed in the Top of the ADF Unit
- 61Media Type Mismatch or Media Mismatch
- 62I cannot save a file downloaded from the Brother support website (For Windows)
- 63Discover the MAC address of the Brother network card
- 642-sided Disable or 2-sided Disabled
- 65No Toner
- 66When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 67Where can I download Brother iPrint&Scan application for Mac?
- 68My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 69The downloaded driver's name is different from my machine's name. (Linux)
- 70I get a TS error when trying to print on a wireless network.
- 71Open the Status Monitor (Windows)
- 72Supported models of Universal Printer Driver for PCL
- 73I cannot scan via network.
- 74I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 75I cannot connect my machine to a Windows 11 computer via USB.
- 76I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 77I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 78When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 79Command List of brscan. (Linux)
- 80I am unable to print from a client PC to a printer on a print server. (Linux)
- 81Send a fax using PC-FAX with LPD/LPRng (Linux)
- 82How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 83"Offline" appears on the Status Monitor. (Windows)
- 84What is the difference between the toner cartridge and the drum unit?
- 85Important points you need to confirm before configuring your Brother machine for a wireless network.
- 86Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 87I cannot print from my computer via USB.
- 88Self-Diagnostic
- 89My Brother machine has no power.
- 90In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 91Drum !
- 92A security warning appears when accessing Web Based Management via HTTPS.
- 93Configure and use the Scan Key Tool (Linux)
- 94I installed scan-key-tool, but it does not work. (Linux)
- 95To install the printer driver easily using a tool. (Linux)
- 96Set up your Brother machine on a wireless network (Windows/macOS)
- 97Check the firmware version.
- 98Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 99Why doesn't my Brother machine have a dial tone?
- 100Verify if the Brother machine has a dial tone.