FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51How to identify your Operating System (OS).
- 52Cannot Scan ##
- 532-sided Disable or 2-sided Disabled
- 54Poor fixing
- 55Drum !
- 56Document Jam
- 57Can I use non-Brother or third party supplies with the Brother machine?
- 58Black lines down the page
- 59I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 60Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 61When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 62I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64I cannot connect my machine to a Windows 11 computer via USB.
- 65A security warning appears when accessing Web Based Management via HTTPS.
- 66Change the brscan5 scan settings using XSane (Linux)
- 67The downloaded driver's name is different from my machine's name. (Linux)
- 68When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 69Update the Driver or Firmware for your Brother machine
- 70I cannot print on a wireless (Wi-Fi) network (Windows)
- 71After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 72(Video) Remove Small Scraps of Paper Jammed in the ADF
- 73(Video) Document is Jammed in the Top of the ADF Unit
- 74Enable the Brother machine's network interface.
- 75Check the firmware version.
- 76Open the Control Panel (For Windows)
- 77Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 78Self-Diagnostic
- 79Verify if the Brother machine has a dial tone.
- 80(Video) Paper is Jammed in the 2-sided Tray
- 81Where can I find my Brother machine's serial number?
- 82Install the optional lower tray
- 83Uninstall the Brother Software and Drivers (Windows)
- 84Configure the Scan to Email Feature (Linux)
- 85The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 86Large characters are printed incorrectly. (Linux)
- 87The driver installation finished successfully but I cannot print. (Linux)
- 88Command List of brscan. (Linux)
- 89Important points for specifying the scan area (Linux)
- 90How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 93Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 94Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 95(Video) Paper is Jammed in the MP tray
- 96Ghosting images
- 97The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 98When I print images, the quality is not good (Linux)
- 99My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 100Delete print jobs from the print queue.