FAQs & Troubleshooting
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339 Results
- 51How to use Driver Deployment Wizard(only available for Windows)
- 52I cannot find some options in the Print dialog box (macOS 11 or later)
- 53I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 54Set up your Brother machine on a wireless network.
- 55How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 56Turn Off Memory Receive
- 57Create or Delete Your Print Profile (Windows®)
- 58Dial Restriction for Fax sending.
- 59Check the Remaining Life of Parts
- 60Load Paper in the Multi‑purpose Tray (MP Tray)
- 61Media Type Mismatch or Media Mismatch
- 62I cannot save a file downloaded from the Brother support website (For Windows)
- 63Scan from the Brother iPrint&Scan application using Windows Phone.
- 64Download a file from the "Downloads" section and save it to Windows 8 computer.
- 65Printing/ Scanning with the Cloud
- 66Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 67What is the difference between the toner cartridge and the drum unit?
- 68On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.
- 69What is AirPrint?
- 70Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 71I cannot print from my computer via USB.
- 72Scan multiple pages into one file instead of each scan being saved as a separate file.
- 73Toner Low or Prepare New Toner Cartridge
- 74Print the received faxes that are stored in memory. (Fax Storage)
- 75The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 76What is the recommended paper?
- 77Print the Network Configuration Report
- 78I cannot install Brother drivers on Debian 10 or later (Linux)
- 79Configure and use PC-FAX (CUPS) (Linux)
- 80Configure and use the Scan Key Tool (Linux)
- 81Where can I download Brother iPrint&Scan application for Mac?
- 82Uninstall Scan-key-tool. (Linux)
- 83Update the Driver or Firmware for your Brother machine
- 84Change machine settings from your computer.
- 85Restrict computers that can access the Brother machine.
- 86Print on Both Sides of the Paper (Macintosh)
- 87Print as a Poster (Windows®)
- 88Possible solutions for print quality issues
- 89My Brother machine could not be found over the network when I installed drivers on my computer.
- 90Set up a Scan to FTP Profile
- 91Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 92A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 93Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 94Clean the Paper Pick-up Rollers
- 95I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 96Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 97Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 98Scan a document in Windows 8 and Windows 10.
- 99Toner specks
- 100Paper is Jammed in the Paper Tray