FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Firewall port requirements of the Scan Key Tool (Linux)
- 52I cannot print on a wireless (Wi-Fi) network (Windows)
- 53(Video) Document is Jammed under the Document Cover
- 54Media Type Mismatch or Media Mismatch
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56I cannot print from my computer via USB.
- 57Cannot Print ##
- 58Cartridge Error
- 59I cannot scan via network.
- 60No Paper / No Paper Tray1/Tray2/MP Tray
- 61Toner Low
- 62Cooling Down
- 63(Video) Paper is Jammed in the Paper Tray
- 64I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 65The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 66When I print images, the quality is not good (Linux)
- 67The driver installation finished successfully but I cannot print. (Linux)
- 68When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 69When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 70How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 71Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 72The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 73Control Printer Driver settings (only available for Windows)
- 74Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 75Uneven color density across the page
- 76Toner smears easily
- 77Check the Node Name of the Brother machine
- 78Toner scatter or toner stain
- 79I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 80Configure and use PC-FAX (CUPS) (Linux)
- 81Where can I download Brother iPrint&Scan application for Mac?
- 82Delete a network scanner entry. (Linux)
- 83Important points for specifying the scan area (Linux)
- 84I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 85I cannot print using my Brother machine on a wired network (Windows/macOS)
- 86Set up your Brother machine on a wireless network (Windows/macOS)
- 87(Video) Document is Jammed in the Top of the ADF Unit
- 88Enable the Brother machine's network interface.
- 89Check the firmware version.
- 90Important points you need to confirm before configuring your Brother machine for a wireless network.
- 91What is the Network Shared printing?
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 93No Toner
- 94Why doesn't my Brother machine have a dial tone?
- 95Verify if the Brother machine has a dial tone.
- 96What is the default password for my BRAdmin or Web Based Management?
- 97Correct the Color Printing
- 98Storage Full
- 99My Brother machine has no power.
- 100Drum !