FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Configure and use PC-FAX (CUPS) (Linux)
- 52Configure and use the Scan Key Tool (Linux)
- 53My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 54Large characters are printed incorrectly. (Linux)
- 55I installed scan-key-tool, but it does not work. (Linux)
- 56When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 57The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 58Check the firmware version.
- 59I cannot print from my computer via USB.
- 60Uninstall the Brother Software and Drivers (Windows)
- 61Ghosting images
- 62I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 63Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 64I cannot connect my machine to a Windows 11 computer via USB.
- 65I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 66I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 67When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 68A security warning appears when accessing Web Based Management via HTTPS.
- 69I cannot print full-page photos or images using Email Print.
- 70I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 71I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 72Can I send a print job to multiple machine email addresses using Email Print?
- 73Configure the Scan to Email Feature (Linux)
- 74Change the brscan5 scan settings using XSane (Linux)
- 75Export an address book and import it to another machine
- 76The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 77When I print images, the quality is not good (Linux)
- 78Where can I download Brother iPrint&Scan application for Mac?
- 79The downloaded driver's name is different from my machine's name. (Linux)
- 80Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 81The driver installation finished successfully but I cannot print. (Linux)
- 82Wireless setup is requesting a WPS PIN to complete the setup
- 83When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 84Command List of brscan. (Linux)
- 85Important points for specifying the scan area (Linux)
- 86How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 87I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 88I am unable to print from a client PC to a printer on a print server. (Linux)
- 89To install the printer driver easily using a tool. (Linux)
- 90Firewall port requirements of the Scan Key Tool (Linux)
- 91(Video) Paper is Jammed in the Output Paper Tray
- 92I cannot print using my Brother machine on a wired network (Windows/macOS)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Update the Driver or Firmware for your Brother machine
- 95I get a TS error when trying to print on a wireless network.
- 96Set up your Brother machine on a wireless network (Windows/macOS)
- 97Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 98I cannot print on a wireless (Wi-Fi) network (Mac)
- 99After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 100How do I use Mopria™ Print Service (MPS) with my Brother machine?