FAQs & Troubleshooting
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151 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Control Printer Driver settings (only available for Windows)
- 52(Video) Set up your Brother machine
- 53The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 54Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 55Poor fixing
- 56Toner specks
- 57Lines across the page
- 58I cannot connect my machine to a Windows 11 computer via USB.
- 59When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 60Add your Brother machine with AirPrint (macOS)
- 61I cannot print full-page photos or images using Email Print.
- 62Can I send a print job to multiple machine email addresses using Email Print?
- 63Configure and use the Scan Key Tool (Linux)
- 64Export an address book and import it to another machine
- 65When I print images, the quality is not good (Linux)
- 66My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 67The driver installation finished successfully but I cannot print. (Linux)
- 68Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 69(Video) Remove Small Scraps of Paper Jammed in the ADF
- 70(Video) Document is Jammed under the Document Cover
- 71Media Type Mismatch or Media Mismatch
- 72"Offline" appears on the Status Monitor. (Windows)
- 73How to identify your Operating System (OS).
- 74Cannot Scan ##
- 75Cartridge Error
- 76Toner Ended
- 77I cannot scan via network.
- 78Why doesn't my Brother machine have a dial tone?
- 79My Brother machine has no power.
- 80Where can I find my Brother machine's serial number?
- 81I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 82I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 83Configure and use PC-FAX (CUPS) (Linux)
- 84Configure the Scan to Email Feature (Linux)
- 85The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 86Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 87When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 88I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 89I am unable to print from a client PC to a printer on a print server. (Linux)
- 90To install the printer driver easily using a tool. (Linux)
- 91I get a TS error when trying to print on a wireless network.
- 92What is the Network Shared printing?
- 93Supported models of Universal Printer Driver for PCL
- 94Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 95Verify if the Brother machine has a dial tone.
- 96In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 97Uninstall the Brother Software and Drivers (Windows)
- 98The scanning speed is slow when scanning from my machine. (Windows)
- 99I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 100I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).