FAQs & Troubleshooting
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139 Results
- 51Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 52Change the printer driver settings (Windows)
- 53Ink Low
- 54Cannot Detect
- 55Verify if the Brother machine has a dial tone.
- 56Paper Size Mismatch
- 57Paper is Jammed in the Back of the Machine
- 58Print the Network Configuration Report
- 59I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 60Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 61Configure and use the Scan Key Tool (Linux)
- 62The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 63The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 64When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 65Command List of brscan. (Linux)
- 66I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 67Send a fax using PC-FAX with LPD/LPRng (Linux)
- 68Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 69Remove Paper Scraps
- 70Document is Jammed in the Bottom of the ADF Unit
- 71Check the firmware version.
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 73Printer Locked
- 74I cannot scan via network.
- 75Clean the Paper Pick-up Rollers for Paper Tray #1
- 76When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 77Where can I find my Brother machine's serial number?
- 78What is the default password for my Brother machine?
- 79I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 80I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82(Video) Print a long paper
- 83I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 84I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 85When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 86A security warning appears when accessing Web Based Management via HTTPS.
- 87Can I send a print job to multiple machine email addresses using Email Print?
- 88I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 89Configure the Scan to Email Feature (Linux)
- 90What driver package format is supported by my Linux distribution?
- 91Change the brscan5 scan settings using XSane (Linux)
- 92Export an address book and import it to another machine
- 93Check the remaining ink or toner level (Linux)
- 94My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 95Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 96The driver installation finished successfully but I cannot print. (Linux)
- 97When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 98I installed scan-key-tool, but it does not work. (Linux)
- 99Delete a network scanner entry. (Linux)
- 100Important points for specifying the scan area (Linux)