FAQs & Troubleshooting
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141 Results
- 51Paper is Jammed in the Back of the Machine
- 52What is the recommended paper?
- 53I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 54I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 55I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 56When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 57A security warning appears when accessing Web Based Management via HTTPS.
- 58Change the brscan5 scan settings using XSane (Linux)
- 59Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 60I installed scan-key-tool, but it does not work. (Linux)
- 61How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 62I am unable to print from a client PC to a printer on a print server. (Linux)
- 63How Brother inkjet printers measure remaining page yields
- 64I get a TS error when trying to print on a wireless network.
- 65Remove Paper Scraps
- 66Paper is Jammed in the Front of the Machine
- 67Remove Paper Scraps Jammed in the ADF
- 68What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 69Open the Control Panel (For Windows)
- 70What is the Network Shared printing?
- 71Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 72Clean the Paper Pick-up Rollers for Paper Tray #1
- 73Clean the Print Head from Your Brother Machine
- 74When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 75I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 76I cannot install the driver when using the Driver Install Tool. (Linux)
- 77Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 78(Video) Print a long paper
- 79I cannot connect my machine to a Windows 11 computer via USB.
- 80I cannot print full-page photos or images using Email Print.
- 81I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 82I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 83Can I send a print job to multiple machine email addresses using Email Print?
- 84I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 85Configure and use PC-FAX (CUPS) (Linux)
- 86Configure the Scan to Email Feature (Linux)
- 87Configure and use the Scan Key Tool (Linux)
- 88Export an address book and import it to another machine
- 89Cannot print after a Windows 10 update (June 2020)
- 90The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 91Check the remaining ink or toner level (Linux)
- 92When I print images, the quality is not good (Linux)
- 93Where can I download Brother iPrint&Scan application for Mac?
- 94My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 95The downloaded driver's name is different from my machine's name. (Linux)
- 96The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 97Large characters are printed incorrectly. (Linux)
- 98The driver installation finished successfully but I cannot print. (Linux)
- 99Wireless setup is requesting a WPS PIN to complete the setup
- 100When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)