FAQs & Troubleshooting
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386 Results
- 51Scan multiple pages into one file instead of each scan being saved as a separate file.
- 52Transfer faxes to the PC when my machine has a mechanical problem.
- 53Forward a fax to another fax machine when my machine has a mechanical problem.
- 54Replace Ink
- 55Print the Network Configuration Report.
- 56I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 57Scan a fax into my Brother machine while it is sending a fax from memory, receiving a fax, or printing a document from my computer.
- 58Verify if the Brother machine has a dial tone.
- 59Add your Brother machine with AirPrint (macOS)
- 60I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 61Cannot print after a Windows 10 update (June 2020)
- 62I cannot print using my Brother machine on a wireless network (Windows)
- 63Protect your Brother machine against unauthorised access over the network
- 64Scan from the Brother iPrint&Scan application using Windows Phone.
- 65Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 66I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 67Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 68Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo.
- 69Open the "Scanners and Cameras" and Properties.
- 70The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 71The LCD displays an error code when I use Web icon (Brother Web Connect).
- 72What is Brother Web Connect?
- 73Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 74Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 75I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 76Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 77Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 78Unable to Print 3X
- 79Locate files scanned with ControlCenter2 (For Macintosh)
- 80Restrict access to certain operations on my Brother machine.
- 81My Brother machine has no power.
- 82Make a two-sided copy. (Duplex)
- 83Where is the USB port on the machine?
- 84Paper Jam (With Video Instructions)
- 85Out of Memory
- 86Uninstall the drivers. (Mac OS X 10.5)
- 87The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 88When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 89Reset the network settings to the factory default.
- 90Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 91My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 92The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 93"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 94Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 95I get a TS error when trying to print on a wireless network.
- 96Printing/ Scanning with the Cloud
- 97The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 98View and print received fax data from ControlCenter4 (For Windows)
- 99Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
- 100Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows