FAQs & Troubleshooting
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324 Results
- 51Protect your Brother machine against unauthorised access over the network
- 52When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 53I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 54Can I use non-Brother or third party supplies with the Brother machine?
- 55Reset the network settings to the factory default (video instructions available)
- 56Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 57Offset image
- 58When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 59Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 60I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 61Cannot print after a Windows 10 update (June 2020)
- 62Scan from the Brother iPrint&Scan application using Windows Phone.
- 63Download a file from the "Downloads" section and save it to Windows 8 computer.
- 64Why does my Brother machine sometimes print the Transmission Verification Report even though I've turned the report off?
- 65How to identify your Operating System (OS).
- 66Configure a cover page for PC-FAX.
- 67I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 68Set up my Brother machine to forward the received faxes to another location.
- 69Carry out calibration to improve the color density
- 70I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 71What is the BRAdmin Professional software used for?
- 72I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 73Configure and use the Scan Key Tool (Linux)
- 74"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 75Why does the message "No Response/Busy" appear on my Transmission Verification Report?
- 76What is the Network Shared printing?
- 77I cannot print over a network using the XML Paper Specification Printer Driver.
- 78Scan a document into ScanSoft™ PaperPort™ 11SE
- 79Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 80Out of Memory
- 81Configure and use PC-FAX (CUPS) (Linux)
- 82What driver package format is supported by my Linux distribution?
- 83I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 84Delete a network scanner entry. (Linux)
- 85How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 86I cannot save a file downloaded from the Brother support website (For Windows)
- 87Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 88Configure and use the Scan to Network feature
- 89The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 90The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 91Print a web page from iPrint&Scan when using an Android™ mobile device.
- 92Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 93Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 94Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 95Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 96I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 97How do I know which receive mode to select?
- 98Locate files scanned with ControlCenter3 (For Windows)
- 99I cannot print from my computer via USB.
- 100When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.