FAQs & Troubleshooting
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267 Results
- 51Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 52No Belt Unit
- 53The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 54Scan multiple pages into one file instead of each scan being saved as a separate file.
- 55Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 56Toner Low
- 57Size mismatch
- 58When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 59Drums End Soon/ Drum End Soon(X)
- 60Replace WT Box
- 61Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 62Jam Inside
- 63When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 64Reset the network settings to the factory default (video instructions).
- 65Reset the network settings to the factory default (video instructions available)
- 66What is the BRAdmin Professional software used for?
- 67How do I adjust the print position of each color?
- 68I cannot install Brother drivers on Debian 10 or later (Linux)
- 69What driver package format is supported by my Linux distribution?
- 70My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 71When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 72Install the built-in drivers (For Windows 8 and Windows 10)
- 73A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 74Adjust color settings by using the custom setting in the printer driver
- 75Windows 7 Support Information
- 76Scan and save a document in PDF format (Scan to File)
- 77Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 78How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 79What is MFL-Pro Suite Software?
- 80I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 81Configure the Scan to Email Feature (Linux)
- 82I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 85I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 86To install the printer driver easily using a tool. (Linux)
- 87Use the Network Connection Repair Tool (Windows)
- 88Protect your Brother machine against unauthorised access over the network
- 89Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 90Open the Status Monitor
- 91Download a file from the "Downloads" section and save it to Windows 8 computer.
- 92Open the Control Panel (For Windows)
- 93Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 94The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 95I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 96Print a web page from iPrint&Scan when using an Android™ mobile device.
- 97Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 98Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 99The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 100Locate files scanned with ControlCenter3 (For Windows)