FAQs & Troubleshooting
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368 Results
- 51Cover is Open
- 52Size Error DX
- 53Install the optional lower tray
- 54Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 55Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 56When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 57Black toner marks across the page
- 58Reset the network settings to the factory default (video instructions).
- 59All black
- 60I cannot save a file downloaded from the Brother support website (For Windows)
- 61Delete print jobs from the print queue.
- 62I cannot find some option in the Printing preferences. (For Windows)
- 63Download a file from the "Downloads" section and save it to Windows 8 computer.
- 64Can I print on transparencies e.g. for overhead projectors?
- 65Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 66Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 67Configure a cover page for PC-FAX.
- 68Remotely access my Brother machine to forward my faxes to another machine.
- 69Manual Feed
- 70Transfer faxes to the PC when my machine has a mechanical problem
- 71Why doesn't the machine answer when receiving a call?
- 72When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 73What is the BRAdmin Professional software used for?
- 74I cannot install Brother drivers on Debian 10 or later (Linux)
- 75Pre-Required Procedures (Linux)
- 76Scan from the Brother iPrint&Scan application using Windows Phone.
- 77What is Brother iPrint&Scan?
- 78The LCD displays an error code when I use Web icon (Brother Web Connect).
- 79I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 80How do I know which receive mode to select?
- 81Scan Unable xx
- 82Discover the MAC address of the Brother network card
- 83I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 84The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 85Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 86I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 87Is my Brother machine compatible with Windows Vista?
- 88Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 89What kind of paper can I use?
- 90Jam Rear
- 91What kind of memory can I use?
- 92Confirm that a FAX I sent was received correctly
- 93Gray background
- 94I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 95What is the recommended paper?
- 96Replace Toner
- 97Hollow print
- 98I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 99I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 100Protect your Brother machine against unauthorised access over the network